Customers & follow-up
Every customer. One next step.
Why it matters.
A new enquiry should arrive with enough context for someone to act. Keep customer details, progress and follow-up together so the team knows what happens next.
How it works.
Capture the enquiry
Set the next action
Record the outcome
Work in practice.
Customer workflow
IACW’s enquiry journey brings Route Check qualification, lead tracking and email capture into the same process. Our Connect workspace adds saved customer records, tasks and reviewed CSV imports.
Live sync with external tools is in development.
See the IACW story