Clear before
you commit.
The product, the installation and what your agreement needs to cover.
What does Klarnow do?+
We help businesses scale: diagnose the constraint, build what the business needs and launch it into the market. Klarnow Studio delivers strategy, brand, websites, content and campaigns. Our products, including Klarnow Call, support specific business workflows.
Who is it for?+
Businesses starting or scaling that need a proper system behind them. You may already have enquiries and customers, while bookings, follow-up and next actions still depend on manual work or the founder's memory.
Do we need to replace our website and tools?+
We assess what you already use and keep what works. The recommended connections and any replacements are agreed before the build.
What if we need something more complex?+
Klarnow Custom Systems is for established businesses with deeper workflows, integrations or operational complexity. We scope the system around those requirements and agree a separate delivery plan.
Where does Klarnow Call fit?+
Klarnow Call is our AI voice receptionist. Explore the product and current plans at app.klarnow.ai. Product subscriptions are separate from Studio delivery unless explicitly included in your agreed scope.
What is the free Fit Call?+
A free 15-minute human conversation to confirm the problem, fit, urgency, decision-maker and likely scope. Request two times from your assessment; Klarnow confirms an appointment separately.
What does Klarnow cost?+
Klarnow System installations start from £1,000. Maintenance is £149/month where applicable. More complex custom systems are scoped separately. You'll see the applicable route and cost before committing to a build.
When does installation begin?+
Delivery begins once agreed scope, required information and access are available. The installation covers understanding the business, building the customer journey, connecting the system, testing and going live.
What do you need from us?+
Your current offer, customer journey, brand assets, content, existing tools and access approved for the work. We also agree one person to make decisions and return feedback during the installation.
Are advertising and content production included?+
Only where explicitly included in the agreed scope. Advertising spend, third-party services, content production and additional work are set out separately before you commit.
Do you offer ongoing support?+
Ongoing platform access, support responsibilities, response arrangements and changes are specified in your agreement. You see the applicable ongoing cost and contract terms before committing.
Who owns the work and customer data?+
Your existing intellectual property and customer data remain protected. Ownership of new assets, source files, licences, platform access and third-party services is stated in the agreement.
How do you handle permissions and security?+
We agree roles, access and approval steps around the work. Private customer and team areas require authentication, and the system is tested against the agreed access and data-handling requirements.
How will we know it worked?+
We define success before building. Depending on the scope, that can mean enquiries becoming visible, reliable follow-up, connected bookings and payments, less repeated admin or clearer delivery ownership. Case studies distinguish delivered work from targets and future development.
Can I start if I am unsure what the business needs?+
Yes. The existing online diagnosis helps you identify the first thing to address. You can use it before choosing an installation route.
