Map the work.
Understand the enquiry, customer or team journey and where information gets lost.
Build around the way you work.
Start with the part of your business that needs to work better. We agree the workflow, tools and responsibilities before building.
Build the useful parts.
Agree the records, tasks, views and connections your workflow needs.
Test and hand over.
Review the agreed workflow with the people who will use it and prepare the handover.
How we work together.
A scoped system implementation. Klarnow Call and Smart Management are individual systems within Klarnow’s wider work. Product availability, integrations, subscriptions and running costs are confirmed for your setup.
Your part.
You identify the workflow owner, supply approved business information and provide authorised access where needed. We agree permissions, test cases and the responsibilities of your team.
What you receive.
The proposal sets out the workflow, documentation, access and support included. External connections are agreed and tested individually; choosing tools does not activate a connection.
See how it fits.
Explore the wider approach, Klarnow Call for enquiries and Connect for customer work.
Explore business systemsTell us what you need.
Start with a free diagnosis. Scope and price are agreed before paid work begins.
Improve my systems